Privacy Policy

Effective as of: April 1, 2024

This Privacy Policy describes the privacy practices of Gantt Chart AI ("we", "us", or "our") and how we handle personal information collected through our services and digital properties that link to this Privacy Policy, as well as through social media, our marketing activities, and other related interactions.

Table of Contents

• Personal Information We Collect
• Cookies and Similar Technologies
• How We Use Your Personal Information
• How We Share Your Personal Information
• Opting Out
• Security
• Children
• Changes to this Privacy Policy
• How To Contact Us

Personal Information We Collect

Information you provide to us includes

• Contact data, such as your first and last name, email address, mailing address, professional title, company name, and phone number.
• Profile data, such as the username and password that you may set to establish an online account with us, date of birth, preferences, and any other information that you add to your account profile.
• Communications that we exchange with you, including when you contact us with questions or feedback, through the Service, social media, or otherwise.
• Transactional data, such as information relating to or needed to complete your orders on or through the Service, including payment details, order numbers and transaction history.
• Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
• User-generated content, such as photos, images, videos, presentations, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata.

Third-party platforms and social network

• If you choose to log into the Service via a third-party platform or social media network, or otherwise connect your account on the third-party platform or network to your account through the Service, we may collect information from that platform or network. For example, this information may include your username, user ID, profile picture, and networks to which you belong (e.g. school, workplace). You may also have the opportunity to provide us with additional information via the third-party platform or network, such as a list of your contacts and your email address.

Automatic data collection

• Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our marketing emails or clicked links within them.

Cookies and Similar Technologies

What are cookies? ‘Cookies’ are small data files stored locally on your computer or mobile device by a website.

Types of Cookies We Use:

• Essential Cookies: These are necessary for the website's basic functions.
• Functionality Cookies: These cookies allow the Service to remember choices you make when you use it (for example, your chosen language). The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-select your preferences every time.
• Analytics and Performance Cookies: These cookies are used to collect information about traffic to the Service. We use this information to help operate the Service more efficiently, to gather broad demographic information, monitor the level of activity and improve the Service.

Disabling cookies

• You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the ‘settings’, ‘help’, ‘tools’ or ‘edit’ menus). Many browsers are set to accept cookies until you change your settings. For further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org. If you do not accept our essential or functional cookies, you may experience some inconvenience in your use of the Service. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit the Service.

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

• Provide, operate and improve the Service and our business
• Establish and maintain your user profile on the Service
• Communicate with you about the Service, including by sending announcements, updates, security alerts, and support and administrative messages
• Understand your needs and interests, and personalize your experience with the Service and our communications
• Provide support for the Service, and respond to your requests, questions and feedback.
• Research and development, ioncluding to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
• For marketing purposes.
• Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
• Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
• Enforce the terms and conditions that govern the Service.

How we share your personal information

• Affiliates: Our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
• AI Models: Like other AI services, we use large language models (LLM's) like ChatGPT. User prompts are shared with these LLM services.
• Service providers: Third parties that provide services on our behalf or help us operate the Service or our business (such as data hosting, information technology, customer support, email delivery, marketing, and website analytics).
• Payment processors: Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors, such as Stripe. Stripe may use your payment data in accordance with its privacy policy, available at https://stripe.com/privacy.
• Third-party platforms and social media networks: If you have enabled features or functionality that connect the Service to a third-party platform or social media network (such as by logging in to the Service using your account with the third-party, or otherwise linking your account with the Service to a third party’s services), we may disclose the personal information that you authorized us to share. We do not control the third party’s use of your personal information.
• Professional advisors: Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
• Public authorities: Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
• Business transferees: Acquirers and other relevant participants in business transactions (or negotiations and diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, our company or our affiliates (including, in connection with a bankruptcy or similar proceedings).
• Other users and the public: Your profile and other user-generated content (except for messages) may be visible to other users of the Service and the public. For example, other users of the Service or the public may have access to your information if you chose to make your profile or other personal information available to them through the Service. This information can be seen, collected, and used by others, including being cached, copied, screen captured, or stored elsewhere by others (e.g., search engines), and we are not responsible for any such use of information.

Opting out

• Access or Update Your Information: If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.
• Opt-out of Marketing Communications: You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.
• Cookies: Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
• Do Not Track: Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit www.allaboutdnt.com.
• Declining to Provide Information: We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
• Third-party Platforms: If you choose to connect to the Service through your social media account or other third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.

Security and Safety

• Security Measures: The security of your personal information is important to us. We employ a number of organizational, technical, and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. We also limit access to your personal information to those employees and other staff who have a business need to have such access, and all such people are subject to a contractual duty of confidentiality.
• Inherent Risks: However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.
• Data Breach Procedures: We have put in place procedures to deal with any actual or suspected data breach. In the event of any such breach, we have systems in place to work with applicable regulators. In certain circumstances, we may notify you of breaches affecting your personal information.

Children/Minor Policy

• The Service is not intended for use by children under 16 years of age. If we learn that we have collected personal information through the Service from a child under 16 without the consent of the child’s parent or guardian as required by law, we will delete it. We encourage parents or guardians with concerns to contact us.

Changes to this Privacy Policy

• We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

How to Contact Us

You can contact us via email at feedback@ganttchart.ai.